About Nicole Jones@headingTag>
Nicole has had the pleasure of working for Ponte Vedra Plastic Surgery since March of 2008. She began working for the practice as a Medical Assistant and Front Desk Patient Concierge, before transitioning to the billing department. Working within multiple departments has provided her the foundation to perform her current role with a greater understanding of patient needs. As the Revenue Cycle Manager, she is proud to lead a team of professionals who will assist in managing all of your complex insurance requests in an ever-changing landscape. Her goal is to guide patients through the entire process as efficiently as possible: from preauthorizing surgery and helping them understand how their insurance may pay for surgery to filing claims and, if necessary, appeals. Her mission is to stay current on insurance and coding matters involving plastic and reconstructive surgery, ensuring the best patient experience possible. She is a Certified Professional Coder (CPC) and her professional affiliations include: the American Academy of Professional Coders (AAPC), the Medical Group Management Association (MGMA), and the Provider Outreach and Education Advisory Group with First Coast Service Options, Inc. As a resident of Jacksonville Beach, she enjoys running, kayaking, furniture restoration, cooking, and any activity that involves her husband, daughter and dog.