Secret shopper review: Appointment Scheduling Experience: Naomi cheerfully answered the phone welcoming me to the PVPS. I explained to her I was interested in receiving a facial and possibly some time to discuss the colorscience makeup line so I didn't have to make two appointments. She was very accommodating and offered me an appointment the next day which I booked. She directed me to the website where I could find the new patient forms needed for my visit as well. She was a pleasure to speak with. Check In Experience: I was the 'bad' patient and forgot my completed paperwork at my office and showed up at exactly my appointment time (5:00pm) instead of a little more to complete the paperwork I had forgotten. When I checked in I told the front desk (I forgot her name) and she handed me the portfolio to complete the paperwork there. She never once got flustered because I was 'that' patient. Aesthetician Experience: When Andrea called me back she welcomed me again and thanked me for being there. We walked back to the room and we chatted a little along with way. We stopped in the hallway where I saw the array of makeup. I am a little obsessed with makeup which I told Andrea. She did a quick examine of what she thought my skin needed in the hallway due to the natural sunlight coming through the door. She mentioned a series of chemical peels and a moisturizer, which I had never had before and I told her this. I think she could sense the fear I had because I have seen some horrible chemical peels so I was a little reluctant. She explained in great detail the process and why those people I referenced looked the way they did. It made sense once she explained it so I proceeded with the peel. After she obtained an informed consent, which she gave ample time to read through she started the peel. She explained every step and what to expect which I greatly appreciated and that made me feel even more comfortable with my decision to have the procedure. When the peel was complete we went back to the hallway to discuss which makeup was best suited for my skin. She applied the testers and did the color match that I had requested. I was very interested in the Primer but after applying the testers and discussing the options, it was determined I didn't really need the Primer. I appreciated her honesty with that and appreciate that she did not try to sell me something I didn't need. I am beyond satisfied with not only my experience but my peel and makeup as well. I go back in 4 weeks for my 2nd one of the series. I will definitely continue with Andrea not only because of her personality but because of her in depth knowledge of the products. Check Out Experience: I closed up shop with the ladies and Barbara checked me out. She rang up ALL my products and the peel. I wanted to utilize two cards for these transactions and this was by no means a problem at all. She welcomed that. She made my return appointment and bagged my items. Storming was an understatement when I left and she wished me a safe drive home and I left. More
Reviews for Skin Procedures Near Ponte Vedra Beach,FL
With outstanding results, a highly-trained team of medical professionals and individualized care, it’s not surprising that patients of Ponte Vedra Plastic Surgery can’t wait to spread the word about us. Since we specialize in actualizing our patients’ cosmetic and reconstructive surgery goals, we provide world-class care. From our attention to detail to our advanced knowledge, we have patients constantly providing us with excellent feedback. Reading through our patient reviews is one of the best ways to gauge our practice to see if Ponte Vedra is right for you. When you are looking for some of the best plastic surgeons in Northeast Florida, we recommend that you read through our patient feedback.
*Individual results are not guaranteed and may vary from person to person. Images may contain models.